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Assistant Operations Manager (AOM), Based in Hangzhou

Apply now Job no: 492943
Work type: Full time
Location: China
Categories: China Operations

Roles and responsibilities:


  • Manage GHA flight handling in full compliance with HQ requirements.
  • Ensure proper management and validity of manuals, agreements and operational licenses including DGR, Wt & Bal, etc.
  • Ensure prompt follow up on queries, feedbacks, and complaints from authorities and passengers.
  • Provide timely reports to HQ whenever necessary e.g. delay occurrence report.


  • Liaise with authorities on slots related issues and ensure regulatory compliance.
  • Coordinate with HQ and GHA on station audits.
  • Support HQ on ground safety and security incident investigations and reporting.

Finance and Administration      

  • Ensure accurate and timely invoice verification.
  • Manage all sales functions at the airport.
  • Perform other duties as assigned by Country Mgr or Regional Mgr.



  • Able to based in Hangzhou
  • At least 3 years’ experience in ground handling operations
  • Speak and write fluently in Mandarin and English.
  • Be able to operate independently
  • Good interpersonal skills and pleasant disposition
  • Able to resolve operational problems and customer servicing issues.
  • Bachelor’s degree from a recognized university would be an advantage.

Advertised: Hong Kong Standard Time
Applications close:

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